Shipping policy
Shipping Policy
Last updated: [3/12/25]
Thank you for shopping with Cozy Nest Comfort. Below is our full shipping policy so you know exactly what to expect when ordering from us.
1. Order Processing Time
All orders are processed within 1–3 business days.
During high-volume periods (holidays, promotions), processing may take slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information (if available).
2. Shipping Times
Cozy Nest Comfort works with trusted global suppliers. As a result, delivery times may vary depending on the product and destination.
Estimated delivery times:
-
Standard Shipping: 7–20 business days
-
International Shipping (if available): 10–30 business days
These are estimates only and may vary based on customs, postal delays, or supplier processing.
3. Multiple Items in One Order
Because we source products from different suppliers, items may arrive in separate packages.
This helps us reduce shipping time and ensures you receive products as quickly as possible.
You will never be charged extra shipping fees for split shipments.
4. Shipping Costs
Shipping fees (if applicable) will be displayed at checkout before you complete your order.
Some promotions may include free shipping on select items or order totals.
5. Tracking Information
Most orders include tracking. However, depending on the supplier or country of origin, tracking may be limited or unavailable.
Tracking updates may take 3–7 business days or vary to appear after dispatch.
6. Shipping Delays
Cozy Nest Comfort is not responsible for delays caused by:
-
Customs processing
-
Postal service backlogs
-
Weather events
-
Global supply chain disruptions
-
Incorrect shipping details provided at checkout
- Supplier Issues
We will always assist you in resolving delivery issues.
7. Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping details.
If an order is shipped to the wrong address due to incorrect information provided at checkout, Cozy Nest Comfort cannot be held responsible.
Please contact us immediately if you notice an error.
8. Lost or Stolen Packages
If your tracking shows the package as delivered but you cannot locate it:
-
Check around your property
-
Ask neighbors or building management
-
Contact your local postal service
If the package is still missing, contact us and we will assist in filing an investigation with the carrier.
Resolutions may vary depending on the carrier’s findings.
9. Pre-Order or High-Demand Items
From time to time, we may offer items that require longer production or shipping timelines.
Estimated arrival times will be clearly stated on the product page.
10. Contact Us
For questions regarding your order or shipping, contact us at:
rupindersran21@gmail.com
We’re always happy to help!
